BROWN BAG LUNCH WEBINAR: How to Manage Difficult Employees (.5 CEU)

REGISTER HERE: https://us06web.zoom.us/webinar/register/1216579212813/WN_iQRcPRd9RLmrWZHjfXJ5Uw How frustrating is it for you, when already facing high staff turnover, to feel reluctant to deal with poor-performing employees because you can’t afford to lose them? Of course, not dealing with poor performance only makes things worse and sets a poor example for other employees. In this session, we will talk…

LIVE WEBINAR: Leadership Skills for Thriving in Long-term Care: Interview with Irmadene Hanson (1 CEU)

REGISTER HERE: https://us06web.zoom.us/webinar/register/4316589415343/WN_GMKQFQt0SvmZ4zh-gTfJAg Leadership is a skill to be learned. Without inspired leaders, long-term care communities will struggle to simply survive, no less thrive. In this session, Irmadene Hanson will share her insights on how leaders can use their own natural gifts and experiences to motivate and encourage their staff to achieve the organization’s goals…

See ME Quick Prep – FREE Session (1 CEU)

REGISTER via Zoom HERE: https://us06web.zoom.us/webinar/register/4216589448628/WN_vpKXMvifSQaVXdgaNDdGWg There is nothing more important than inspiring new employees to be at their best on day one! But unfortunately, spending time and money on quality training is difficult for many long-term care communities. However, allowing new employees to start working without adequate training can be a recipe for disaster! This…

BROWN BAG LUNCH WEBINAR: Preparing New Employees to Excel (.5 CEU)

REGISTER HERE: https://us06web.zoom.us/webinar/register/8016584319804/WN_futu3bfAS6GfzdTFkBX16w You hired them, now what? The first month of an employee’s integration into the culture is the best time to establish their performance habits and lay the foundation for best practices. Job shadowing is one way organizations train new hires: you ask the new employee to follow a tenured, high-performing employee around…

LIVE WEBINAR: Inclusive Communications: Live Interview with Amy Tolbert, Ph.D., CSP

REGISTER HERE: https://us06web.zoom.us/webinar/register/4316667845867/WN_56tyP1ZMRYmNyyiyTawDewhttps://us06web.zoom.us/webinar/register/4316589415343/WN_GMKQFQt0SvmZ4zh-gTfJAg Inclusive Communications: Focusing on Mutual Respect with Residents and Families Have you ever been treated with disrespect or made to feel invisible? Maybe you have witnessed a peer being treated poorly by a resident or a coworker talking inappropriately to a resident or family member and were not sure what to do?…

See ME Quick Prep – FREE Session (1 CEU)

REGISTER via Zoom HERE: https://us06web.zoom.us/webinar/register/1516589448058/WN_QD463_ZbT7G8fCvqH8OIDw There is nothing more important than inspiring new employees to be at their best on day one! But unfortunately, spending time and money on quality training is difficult for many long-term care communities. However, allowing new employees to start working without adequate training can be a recipe for disaster! This…

BROWN BAG LUNCH WEBINAR: Leading a Service-based Organization (.5 CEU)

REGISTER HERE: https://us06web.zoom.us/webinar/register/5016584327702/WN_sQB6tAkcTkm2h2efzeAj3g Influential and inspirational leadership is a skill to be acquired, not a trait given to only a few. Leaders, when well-prepared and open to learning, can motivate and move people within their circle of influence to move mountains! In this session, Petra Marquart will share her insights as to what employees expect,…

See ME Quick Prep – FREE Session (1 CEU)

REGISTER via Zoom HERE: https://us06web.zoom.us/webinar/register/8516589449531/WN_XlZuyMS-S4azcfxlcm_FYA There is nothing more important than inspiring new employees to be at their best on day one! But unfortunately, spending time and money on quality training is difficult for many long-term care communities. However, allowing new employees to start working without adequate training can be a recipe for disaster! This…

Preparing Employees to be at Their Best

SENIOR CARE LEADERSHIP SERIES: Preparing Employees to be at Their Best Learn how to maximize skills a new employee brings to the job and introduce practices that ensure their performance reflects your ideals. Register Here 0.5 Continuing Education Hours 30 Minutes Certificate available upon completion Please note, this webinar will be available for free only…

See ME: Quick Prep – April

Join us for this condensed compilation of material from our flagship program, See ME: Customer Service Training in Compassionate Care. Learn the concepts, skills, behaviors and components of world-class service designed to touch the hearts and spirits of individuals working in long-term care.