On-Demand Webinars

Thanks for your interest in our On-Demand Webinars.

Select the webinar you are interested in below and click to Learn More to register.
On-Demand webinars are available for $5 each.

Preparing Employees
to be at
Their Best

by Petra Marquart
30 Minutes • 0.5 CE Hours
$5

Learn how to maximize skills a new employee brings to the job and introduce practices that ensure their performance reflects your ideals.

Dealing with
Difficult
Family Members

by Petra Marquart
30 Minutes • 0.5 CE Hours
$5

It's essential to maintain quality relationships even when things go wrong. Learn the skills needed to deal with families effectively and compassionately.

Maintain Residents and Employees
Self-Esteem

by Petra Marquart
30 Minutes • 0.5 CE Hours
$5

Learn how self-esteem impacts your relationships and what your communication style reveals about you and your sense of self.

Leading a
Service-Based
Organization

by Petra Marquart
30 Minutes • 0.5 CE Hours
$5

Create a culture through inspiring leadership where employees thrive and are motivated to provide great customer service with compassion, concern and empathy.

Impact of Service
on Residents'
Well-Being

by Petra Marquart
30 Minutes • 0.5 CE Hours
$5

Customer service matters. Learn why service is at the center of resident satisfaction, employee retention and receiving all A’s on your report cards.

Bringing Your Heart and Humor to Leadership in Long-Term Care

Interview with
Dr. Dale Henry
60 Minutes • 1 CE Hour
$5

Learn how to be an ethical yet inspirational leader, remaining steady through crises, but lighthearted when spirits need a lift.

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