Register now!

Register for This Webinar

Maintaining Residents and Employees Self-Esteem

Healthy self-esteem is one the most powerful drivers of quality service. Low-self-esteem engenders lack of confidence, self-doubt, insecurity, defensiveness and the inability to provide compassionate leadership or care.

In this webinar, you will gain valuable insight and information on the power of self-esteem, how it impacts your ability to excel or struggle on the job and what steps you can take to improve it.

LEARN MORE ABOUT:

• How self-esteem – both good and bad – impacts your service and relationships.
• The steps to take to help you, as well as others, recover from low self-esteem.
• What your communication style reveals about you and your sense of self.

Registration Fee: $5.00
** Receive a FREE Tip Sheet **
when you register for this webinar.

30-minute session
0.5 Continuing Education Hours
Certificate available upon completion

Share this webinar:

Scroll down for more information

Grab Your Seat

Billing details

United States (US)

Group Name(s)

Shipping

Your order

Product Subtotal
Maintaining Residents and Employees Self-Esteem (On Demand)  × 1 $5.00
Subtotal $5.00
Shipping
Tax $0.00
Total $5.00
  • Pay with your credit card.

Images from our flagship training program, See ME: Customer Service Training in Compassionate Care

The Profound Effects
of Self-Esteem

As we strive to improve the quality of our service, we rarely take into account how profoundly we are affected by our self-esteem.

People with low self-esteem have trouble accepting criticism, dealing with conflict, managing complaints and even stating their own needs or points of view.

People, on the other hand, who have developed a positive sense of self, are able to view criticism as important information, deal with conflict without causing it to escalate, and express their thoughts and feelings without violating the rights of others. 

In this session, we will discuss: how to define self-esteem and assess its quality; the difficulties and remedies of managing people with low self-esteem; the impact of managers with low self-esteem on others; and how the 7 Principles of Compassionate Service reinforce positive self-esteem for both the service providers and service receivers.

What will we cover?

How self-esteem impacts your relationships

How to recover from low self-esteem

What your communication style reveals about you and your sense of self

Petra Marquart
About the Presenter

Petra Marquart

Inspirational Speaker

CEO and Program Developer at See ME, Inc.

Author of the best seller, The Power of Service: Keeping Customers for Life

Petra Marquart, CEO and Program Developer at See ME, Inc., is an inspirational speaker who has received rave reviews at conventions, conferences and meetings around the globe. In addition, she is the author of the best seller, The Power of Service: Keeping Customers for Life, and has created customer service training programs for some of the most recognized organizations in the world.

If you like our webinars, you'll love our flagship program...

Connect with us online.