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Preparing Employees to Be Their Best

Learn the skills needed to deal with families effectively and compassionately.

WHAT YOU WILL LEARN:

• How to get the best out of your employees from day one
• How to keep employees motivated
• How to give effective feedback for continued success

** Receive a FREE Tip Sheet **
when you register for this webinar.

30-minute session
0.5 Continuing Education Hours
Certificate available upon completion

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Image from our flagship training program, See ME: Customer Service Training in Compassionate Care

You Hired Them.
Now What?

You hired them. Now what? The first month of an employee’s integration into the culture is the best time to establish their performance habits and lay the foundation for best practices. 

Job shadowing is one way organizations train new hires: new employees are asked to follow a long-term employee around to show the newbie what they do. But there’s an inherent risk in that: the experienced employee may have issues with the organization, disagree with some of its processes or may take unapproved short cuts. 

In this session, Petra Marquart will introduce steps to maximize the skills a new employee brings to the job and introduce practices that will ensure their day-to-day performance reflects your organization’s ideals.

Receive 0.5 continuing education hours for attending this webinar. Your certificate will be available immediately upon completion.

What will we cover?

How to get the best out of your employees from day one

How to keep employees motivated for a more engaged workforce

How to give effective feedback for continued success

Petra Marquart
About the Presenter

Petra Marquart

Customer Service Expert, Author and International Speaker

Inspirational Speaker

CEO and Program Developer at See ME, Inc.

Author of the best seller, The Power of Service: Keeping Customers for Life

Petra Marquart, CEO and Program Developer at See ME, Inc., is an inspirational speaker who has received rave reviews at conventions, conferences and meetings around the globe. In addition, she is the author of the best seller, The Power of Service: Keeping Customers for Life, and has created customer service training programs for some of the most recognized organizations in the world.

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