Speaker
Conferences/Conventions
"Petra is a dynamite speaker.
She is able to create electricity in the room!"
She is able to create electricity in the room!"
David R. Wilson, Area HR Manager
Asia Pacific, 3M Company
CONERENCES/CONVENTIONS
“Petra engaged the audience with her humor, expertise, and experience.
“Wonderful!”
“She moved me!”
“Best session of the day!”
“She’s a joy to listen to!”
I would welcome her back to present at any of our events. I encourage others to do the same!
“
Kristen Schmidt • Director of Communications
• New Hampshire Health Care Association
She has spoken at NHCA conventions and state conventions including:
- Care Providers of Minnesota
- LeadingAge Minnesota
- New York Health Care Association
- Mayo Health System
- New Mexico Health Care Association
- Tennessee Health Care Association
- Maine Health Care Association
- Kansas Health Care Association
- Aging Services of Minnesota
- Idaho Health Care Association
- Illinois Health Care Association
- North Dakota Health Care Association
- South Dakota Health Care Association
- West Virginia Health Care Association
- Minnesota Department of Human Services
- New Hampshire Health Care Association
Thank you for the inspirational keynote at our Assisted Living Conference! With your scenarios, guidance, energy, and humor, it was “a very impactful presentation!”
Bobbie Guidry • VP Assisted Living/Housing/ADS •LeadingAgeMinnesota
Whether speaking on customer service, leadership, personal power or performance, Petra’s skilled stage presence comes, in part, from her experience working as a performer in Las Vegas with such stars as Elvis Presley, Tina Turner and some of the most recognized names in the world.
Key Topics Customized to Fit Your Needs
- See ME: The Power of Service in Person-Centered Care
- Leading a Service-Based Organization
- Dealing with Difficult Customer and Situations
- Bringing the Best Out of a Dispirited Staff
- Self-Esteem and its Impact on Performance
- Maintaining Quality Service During Change
- Keeping Your Workforce Engaged
- Compassionate and Clear Communication
We’ll Bring the Party to You!
Invite Petra to bring this learning to your community! She’ll address your issues, build on your
service ideals, and work with you to bring the best out of your staff every day in every situation.
- Does your staff provide person-centered service? Or know what it is?
- Does your staff communicate effectively when topics are difficult and emotions high?
- Are you attracting high-quality employees and ending employee turnover?
- Are you confident you will receive high ratings on your Report Cards?
- Is your reputation good enough to compete with the new and emerging care communities?
If you answered no to any of these questions, it’s time to deal with the issues before they damage your reputation or impact the quality of your care.
Let Petra share her person-centered message and
inspire your staff so they know what great service looks like
and how they can bring it to life every day!
She will:
- Assess your needs
- Customize the materials to address your unique goals and challenges
- Accommodate dates and times that work for your staf
- Deliver up to two 1-hour sessions in a day