Please login to access this website.
LAST UPDATED 7/19/2022
IMPORTANT – READ ALL OF THE TERMS AND CONDITIONS IN THIS LICENSE CAREFULLY BEFORE AGREEING TO AND ACCEPTING THIS LICENSE. BY CLICKING THE “ACCEPT” BUTTON ON THE ACCOMPANYING COMPUTER SCREEN, OR BY DOWNLOADING, INSTALLING OR OTHERWISE USING THE TRAINING MATERIALS, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE, DO NOT PURCHASE, DOWNLOAD, INSTALL OR OTHERWISE USE THESE MATERIALS. ONCE MATERIALS HAVE BEEN DOWNLOADED, INSTALLED OR ACQUIRED, ALL SALES ARE FINAL AND NON-REFUNDABLE.
Recitals
See ME, Inc., has developed a customer-service training program, See ME: Customer Service Training in Compassionate Care, and related materials (“Training Materials”) (Collectively, “Programs”) based on a set of Seven Core Principles and related Action Steps for organizations involved in the delivery of long-term care and assisted living services. See ME, Inc. offers three types of license models for these Programs: Self-Study, Classroom, Both (“License Type”)
This is a license agreement (“Agreement”) by and between you (“Licensee”) and See ME, Inc., a Minnesota Corporation (“See ME, Inc.”), and is made and effective as of the first date accepted by you (“Effective Date”).
This license applies only to properties registered at the time of purchase by Licensee. A property is defined by a building(s) with a registered mailing address. If multiple properties are registered at the time of purchase, the number of employees used to calculate the cost of the program will be equal to the number of employees working at all properties registered. If Licensee adds a new property with a new physical address, a new license will be required for use on that property based on the number of employees at the time of purchase working at that property. Program use in any unregistered property is considered a violation of the license agreement and subject to penalty.
Terms
1. License.
a. See ME, Inc., grants to Licensee a perpetual, non-exclusive, non-transferrable, license to utilize the Training Materials for the purposes of providing the License Type selected by Licensee and identified on the License Receipt (defined below) (“Authorized Trainings”). Use of Training Materials or the conducting of trainings utilizing the 7 Principles for the benefit of facilities not identified on the Receipt or otherwise inconsistent with the terms of this Agreement, are deemed a breach of the terms of this Agreement and will result in the immediate termination of all licenses granted Licensee and possible penalties.
b. See ME, Inc. grants to Licensee a perpetual, non-exclusive, non-transferable, license to copy and distribute Training Materials as is necessary to provide such copies to participants of Authorized Trainings. Copies may only be stored or distributed via internal systems and must not be accessible by outside parties or other members of the public. Copies and distribution are only permissible as a part of an Authorized Training.
c. See ME, Inc. grants to Licensee a perpetual, non-exclusive, non-transferable license to access any Authorized Training Materials that may be available via See ME, Inc.’s website. In the event See ME, Inc. may terminate operations, See ME, Inc. will take reasonable steps to provide downloadable copies to Licensee prior to terminating access. Notice to terminate will be sixty (60) days and use of the website will be available for up to ninety (90) days after notice to terminate is given to allow for continued functionality during the transition period.
d. In the event of the termination of Licensee’s license due to breach of this Agreement, Licensee understands and agrees that it will destroy all copies of Training Materials in its possession, including all digital files retained in Licensee or its agent’s computer systems.
e. Licensee is granted a limited royalty-free non-exclusive license to use See ME, Inc.’s logos, trademarks and slogan related to See ME, Inc.’s Training and the 7 Principles program in its marketing brochures, proposals, grant requests, and other related promotional materials.
2. License Receipt.
The accompanying Receipt provides, among other things, the training type, pricing, licensee name and address, and the number of employees at the time of initial licensing (this includes all full-time, part-time, and temporary employees, including all job responsibilities and levels of authority) identified as covered by License, etc. In consideration for the license granted herein, Licensee will pay to See ME, Inc. the fee provided in the License Receipt.
3. Licensee’s Rights and Obligations.
a. The 7 Principles identified within the training, including the specified action steps, may not be modified or deleted from any training utilizing the Training Materials. Modules can be bundled and offered in different order and at different times for customization purposes. However, no authorized modifications may include the removal of See ME, Inc.’s copyright or trademark notices.
b. Licensee will use See ME, Inc.’s Logo in relation to the offering of all See ME, Inc. Trainings, and in a manner consistent with any brand guidelines as presented on See ME, Inc.’s website.
c. For classroom delivery and instruction, licensee will utilize the purchasing organization’s internal trainers or independent trainers who are certified to teach the program through See ME, Inc.
d. Licensee acknowledges See ME, Inc.’s exclusive ownership of See ME, Inc.’s trademarks and copyrights. Licensee agrees not to take any action inconsistent with such ownership and to cooperate, at See ME, Inc.’s request, in any action which See ME, Inc. deems necessary or desirable to establish or preserve See ME, Inc.’s exclusive rights in and to See ME, Inc.’s copyrights and trademarks. Licensee will not adopt, use, or attempt to register any trademarks or trade names that are confusingly similar to the See ME, Inc.’s trademarks or in such a way as to create combination marks with See ME, Inc.’s trademarks. All goodwill associated with See ME, Inc.’s trademarks shall accrue to the benefit of See ME, Inc.
e. Licensee agrees that if it or its authorized agents, trainers, or facilitators violates any of these obligations See ME, Inc. may take appropriate remedial action, including, immediate license revocation and recovery of monetary damages. Licensee’s rights to provide trainings, use and distribute materials, and utilize See ME, Inc.’s trademark is contingent on Licensee and its agents and representative’s continued and ongoing compliance with the quality standards of See ME, Inc.
f. Licensee agrees to take reasonable steps to cause its authorized agents, trainers, or facilitators to comply with the terms and conditions of this Agreement.
4. Limitation of Liability.
Licensee acknowledges and agrees that neither See ME, Inc. nor its owners, board members, officers, employees or agents, will be liable for any loss or damage arising out of or resulting from Licensee’s use of the Training Materials and 7 Principles provided by See ME, Inc. and hereby releases See ME, Inc. to the fullest extent possible from any such liability, loss, damage or claim.
5. Indemnity.
Licensee agrees to indemnify See ME, Inc., its owners, board members, officers, employees and agents from and against any and all claims (including third party claims), demands, actions, suits, expenses (including attorney’s fees) and damages resulting in any way from the providing of services or materials related to the subject matter of this Agreement, any breach of the terms of this Agreement and any other act of Licensee.
6. Waiver.
Any failure or delay by either party to exercise any right, power of privilege hereby granted shall not operate or be construed as a waiver thereof.
7. Governing Law.
This Agreement shall be governed by the laws of the State of Minnesota. Any action between the parties shall be venued in Hennepin County, Minnesota.
8. Termination.
This license is perpetual from the Effective Date, unless terminated by See ME, Inc. in the event of the following, or as otherwise provided herein:
a. if the Licensee is in breach of any term of this Agreement and has not cured such breach within SEVEN (7) days of See ME, Inc.’s notice of the same;
b. If any of the following are found, including:
i. that it is found that Licensee misrepresented the number of its employees at the time of execution of this Agreement,
ii. Licensee sells or otherwise provides access to Training Materials to anyone outside of their organization
c. If Licensee becomes insolvent, files for bankruptcy protection or dissolution, or makes an assignment for the benefit of creditors;
9. Severability.
If any provision of this Agreement is deemed unenforceable by a court of competent jurisdiction, all the remaining provisions shall remain in force to the extent permitted by law.
10. Entire Agreement.
This Agreement contains the entire agreement between the parties and supersedes any previous understandings, commitments or agreements. It may not be modified except in a writing signed by both parties.
BY CLICKING THE “ACCEPT” BUTTON, YOU ACKNOWLEDGE THAT YOU HAVE FULLY READ AND UNDERSTAND ALL OF THE TERMS AND CONDITIONS THAT FOLLOW, INCLUDING THE WARRANTY DISCLAIMER, LIMITATION OF LIABILITY, AND TERMINATION PROVISIONS.
Last updated: July 27, 2022
This Privacy Policy describes Our policies and procedures on the
collection, use and disclosure of Your information when You use the
Service and tells You about Your privacy rights and how the law protects
You.
We use Your Personal data to provide and improve the Service. By
using the Service, You agree to the collection and use of information in
accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings
defined under the following conditions. The following definitions shall
have the same meaning regardless of whether they appear in singular or
in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”,
“Us” or “Our” in this Agreement) refers to See ME, Inc., PO Box 3874,
Minneapolis, MN 55403.
Cookies are small files that are placed on Your
computer, mobile device or any other device by a website, containing the
details of Your browsing history on that website among its many uses.
Country refers to: Minnesota, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person
who processes the data on behalf of the Company. It refers to
third-party companies or individuals employed by the Company to
facilitate the Service, to provide the Service on behalf of the Company,
to perform services related to the Service or to assist the Company in
analyzing how the Service is used.
Usage Data refers to data collected automatically,
either generated by the use of the Service or from the Service
infrastructure itself (for example, the duration of a page visit).
Website refers to See ME Training, accessible from https://seemetraining.com/
You means the individual accessing or using the
Service, or the company, or other legal entity on behalf of which such
individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain
personally identifiable information that can be used to contact or
identify You. Personally identifiable information may include, but is
not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet
Protocol address (e.g. IP address), browser type, browser version, the
pages of our Service that You visit, the time and date of Your visit,
the time spent on those pages, unique device identifiers and other
diagnostic data.
When You access the Service by or through a mobile device, We may
collect certain information automatically, including, but not limited
to, the type of mobile device You use, Your mobile device unique ID, the
IP address of Your mobile device, Your mobile operating system, the
type of mobile Internet browser You use, unique device identifiers and
other diagnostic data.
We may also collect information that Your browser sends whenever You
visit our Service or when You access the Service by or through a mobile
device.
We use Cookies and similar tracking technologies to track the
activity on Our Service and store certain information. Tracking
technologies used are beacons, tags, and scripts to collect and track
information and to improve and analyze Our Service. The technologies We
use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies
remain on Your personal computer or mobile device when You go offline,
while Session Cookies are deleted as soon as You close Your web browser.
You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of
user accounts. Without these Cookies, the services that You have asked
for cannot be provided, and We only use these Cookies to provide You
with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You
use the Website, such as remembering your login details or language
preference. The purpose of these Cookies is to provide You with a more
personal experience and to avoid You having to re-enter your preferences
every time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to
the Website and how users use the Website. The information gathered via
these Cookies may directly or indirectly identify you as an individual
visitor. This is because the information collected is typically linked
to a pseudonymous identifier associated with the device you use to
access the Website. We may also use these Cookies to test new pages,
features or new functionality of the Website to see how our users react
to them.
For more information about the cookies we use and your choices
regarding cookies, please visit our Cookies Policy or the Cookies
section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration
as a user of the Service. The Personal Data You provide can give You
access to different functionalities of the Service that are available to
You as a registered user.
For the performance of a contract: the development,
compliance and undertaking of the purchase contract for the products,
items or services You have purchased or of any other contract with Us
through the Service.
To contact You: To contact You by email, telephone
calls, SMS, or other equivalent forms of electronic communication, such
as a mobile application’s push notifications regarding updates or
informative communications related to the functionalities, products or
contracted services, including the security updates, when necessary or
reasonable for their implementation.
To provide You with news, special offers and general
information about other goods, services and events which we offer that
are similar to those that you have already purchased or enquired about
unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information
to evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of
Our assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which Personal Data held by Us
about our Service users is among the assets transferred.
For other purposes: We may use Your information for
other purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our Service, products, services, marketing and your
experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is
necessary for the purposes set out in this Privacy Policy. We will
retain and use Your Personal Data to the extent necessary to comply with
our legal obligations (for example, if we are required to retain your
data to comply with applicable laws), resolve disputes, and enforce our
legal agreements and policies.
The Company will also retain Usage Data for internal analysis
purposes. Usage Data is generally retained for a shorter period of time,
except when this data is used to strengthen the security or to improve
the functionality of Our Service, or We are legally obligated to retain
this data for longer time periods.
Your information, including Personal Data, is processed at the
Company’s operating offices and in any other places where the parties
involved in the processing are located. It means that this information
may be transferred to — and maintained on — computers located outside of
Your state, province, country or other governmental jurisdiction where
the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that
Your data is treated securely and in accordance with this Privacy Policy
and no transfer of Your Personal Data will take place to an
organization or a country unless there are adequate controls in place
including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale,
Your Personal Data may be transferred. We will provide notice before
Your Personal Data is transferred and becomes subject to a different
Privacy Policy.
Under certain circumstances, the Company may be required to disclose
Your Personal Data if required to do so by law or in response to valid
requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember
that no method of transmission over the Internet, or method of
electronic storage is 100% secure. While We strive to use commercially
acceptable means to protect Your Personal Data, We cannot guarantee its
absolute security.
The Service Providers We use may have access to Your Personal Data.
These third-party vendors collect, store, use, process and transfer
information about Your activity on Our Service in accordance with their
Privacy Policies.
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that
tracks and reports website traffic. Google uses the data collected to
track and monitor the use of our Service. This data is shared with other
Google services. Google may use the collected data to contextualize and
personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available
to Google Analytics by installing the Google Analytics opt-out browser
add-on. The add-on prevents the Google Analytics JavaScript (ga.js,
analytics.js and dc.js) from sharing information with Google Analytics
about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use Your Personal Data to contact You with newsletters,
marketing or promotional materials and other information that may be of
interest to You. You may opt-out of receiving any, or all, of these
communications from Us by following the unsubscribe link or instructions
provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
We may provide paid products and/or services within the Service. In
that case, we may use third-party services for payment processing (e.g.
payment processors).
We will not store or collect Your payment card details. That
information is provided directly to Our third-party payment processors
whose use of Your personal information is governed by their Privacy
Policy. These payment processors adhere to the standards set by PCI-DSS
as managed by the PCI Security Standards Council, which is a joint
effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of payment
information.
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
Our Service does not address anyone under the age of 13. We do not
knowingly collect personally identifiable information from anyone under
the age of 13. If You are a parent or guardian and You are aware that
Your child has provided Us with Personal Data, please contact Us. If We
become aware that We have collected Personal Data from anyone under the
age of 13 without verification of parental consent, We take steps to
remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your
information and Your country requires consent from a parent, We may
require Your parent’s consent before We collect and use that
information.
Our Service may contain links to other websites that are not operated
by Us. If You click on a third party link, You will be directed to that
third party’s site. We strongly advise You to review the Privacy Policy
of every site You visit.
We have no control over and assume no responsibility for the content,
privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify
You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our
Service, prior to the change becoming effective and update the “Last
updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any
changes. Changes to this Privacy Policy are effective when they are
posted on this page.
If you have any questions about this Privacy Policy, You can contact us: