Latest Past Events
See ME: Quick Prep – April
Join us for this condensed compilation of material from our flagship program, See ME: Customer Service Training in Compassionate Care. Learn the concepts, skills, behaviors and components of world-class service designed to touch the hearts and spirits of individuals working in long-term care.
Bringing Your Heart – and Humor – to Leadership with Dr. Dale Henry
Learn how to be an ethical yet inspirational leader, remaining steady through crises but lighthearted when spirits are needing a lift.
The Impact of Service on Residents’ Well Being
Join us to learn why service is at the center of resident satisfaction, employee retention and receiving all A’s on your report cards.